Just want say I think a lot of these negative reviews and or complaints are not true about Ray Padula products.I purchased a hose nozzle at K-MART a year ago & went to use it this year & it started to leak water at the bottom of nozzle real bad.
I contacted the company by either phone or email & got a response back very quickly saying they were sorry I had a defective product. They asked me to take a photo of the hose nozzle & send that to them along with my name, address, phone number & a description of the problem with the nozzle, and they would FedEx a new nozzle to me. Within 3-5 days I received a new hose nozzle in the mail.
As once again with other instances when I have seen negative complaints on the different websites where people say bad things about products it appears more often than not they are not telling the truth & lying just to be spiteful, because I have been thru similar instances just like the one with the nozzle & have had positive outcomes.I am very satisfied with this company.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
|Diversity of Products or Services|
|Value for money|
|Advertised vs Delivered|
|Product or Service Quality|
What I liked
- Happy with product replacement
What I disliked
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