On 01/25/2010 I purchased online from Ray Padula a water wand with an 8-year guarantee. This was the second wand I've purchased.
Both started leaking during one year. Now I have to find something in which to package the newest want and pay postage for return. (I just threw the first one away thinking it was just a lemon and didn't want to go through the hassel of returning it.) I called the number listed on the Ray Padula card to which the wand was attached. I reached Meijer, the manufacturer and was told it had only a 90-day warrantee and that I should contact Ray Padula for which I had no number; no number for Ray Padula was listed on the card.
She gave me a number; I called and got a full voice mail.
She also gave me a web site and now I will contact Ray Padula and cross my fingers. It shouldn't be so hard to get information about returning a defective product.