Ray Padula
Reviews and Complaints
Resolved: Won’t is illaye
Self-fix!
El mugrero no sirve.
Water turbo sprinkler
Poor quality hose
No help
Nobody answers the phone in any department, never call you
Terrible Product and Customer Support
Preferred solution: Deliver product or service ordered
Guaranteeed
Padula Y splitter......split in two. Customer service arrogant response
I have never encountered such a poor customer service response. I should have known better as most of their products are plastic.Bought a Y splitter to handle 2 hoses from one spigot.
Within 2 months it literally fell off in 2 pieces. K Mart wont exchange over 30 days. Emailed Padula website for lifetime warranty replacement plus left a review. Not only did they ignore my refund/exchange request, but they refused to publish my honest review.
Here is what they said: "Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!" In other words...go away.
Preferred solution: Let the company propose a solution
Fantastic service on warranty
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Verified ReviewerCoplete and utter garbage!!!
Excellent customer service
- Customer service
Defective InfiniFlo Platinum Hose
I bought my Heavy Duty Garden Hose in my local Kmart Store last March 27, 2017. It means, I had used it only a month and a half.
It seems literally a snake, it turns and twice itself not letting the water runs inside. The hose is 5/8 diameter and 75 feet lenght. It suppose to be free flow and leak free. I already call to the Kmart store and they only guaranted 30 days after purchased.
So, am suppose to send it to your warehouse. Neeed the address and the shipping label to send it to you. Want to change it or my money back. Let me know how can I do it as soon as possible.
Will appreciate any help from you.
Thanks a lot. My email address is: iferrer75757@***.com
Poorly designed lawn sprinklers
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I have the same problem and can't get it off the silcox and I can't use my hose because the thumb control is locked on the faucet.
I read your review just in time because I am getting ready to buy a splitter for my water hose. It won't be a Padula, that's for sure. Thanks.