I contacted Ray Paduula via email and received a response from Carole in customer service in less than an hour. The problem concerned a watering wand. The manner in which the problem was resolved was creative and unusual. I was very happy with the resolution. The...Read more
- Customer service
I was pleased with prompt replacement of my watering wand I discovered on my doorstep today. , I only requested the ring replacement that broke within 2 months of starting use. I was surprised and pleased that they sent me an entire new unit , because just yesterday,...Read more
I have bought the sprinkler system a couple of years ago but used for the first time late last year. Now the nozzles are pointing downward and do not come up even after rotating the knobs. This product carries 5 years warranty. I have tried to contact the company many...Read more
Ray Padula - Fantastic service on warranty
Sprinkler stopped working properly. My replacement oscillating sprinkler arrived in 3 days after I submitted a picture of sprinkler and box. Thank you for honoring the warranty so promptly!
Ray Padula - Poorly designed lawn sprinklers
This silent driven lawn sprinkler works for about a month or two and then it starts leaking from the base and middle part It's been replaced twice and still leaks. I think it's a poorly designed product I would never recommend anyone buying this product
Ray Padula - Coplete and utter garbage!!!
Bought an oscillating sprinkler that claimed " new, trouble free design" Total B S !!! Stuck and quit oscillating first use!!! Took it back, got another, 1 week later, same thing!!! Supposed to be trouble free season after season??? Wont even work for more than a week!!!Unbelievable!!!
Ray Padula - Broken water hose.
The water hose connecter came apart while spraying my car purchase it on 11/8/2016. This is my 2nd time using it. It has a 10- year warranty
My sprinkler will not go back and forth. It starts and then it gets stuck and just sprays in one place. How do I fix thisRead more
The nose over the water stream is too low or too long. First, I removed the bright green plastic ring, raising the plastic nose. The area covered about doubled, but isn't large enough for even the narrow parts of our lawn. I'm trimming the nose with a Dremel tool...Read more
Front of box is designed with an opening so you don't know if the product you are buying has been tampered with, or is complete. Problem is the lousy website isn't able to download specifications or parts list. There is no way I can figure out if all the parts are...Read more
We paid 29.00 and it does not work it does not work it says in one pattern and will not move back and forth. Terrible product. This is a reap off. We tried everything to get it to work. On his website, you can find no help and all none of the links work or customer...Read more
I didn't like
- Poor customer service
- His lawn sprinklers do not work
- Do not buy any products buy ray padula
Hose failed at nozzle connection. Email replacement request with picture of leak. Read reviews afterwards and thought I'll never hear from them and decided to attempt a repair. Nothing to lose, was able to cut off bad part and reattach for a good repair. Received a...Read more
I have never encountered such a poor customer service response. I should have known better as most of their products are plastic.Bought a Y splitter to handle 2 hoses from one spigot. Within 2 months it literally fell off in 2 pieces. K Mart wont exchange over 30 days....Read more
I bought my Heavy Duty Garden Hose in my local Kmart Store last March 27, 2017. It means, I had used it only a month and a half. It seems literally a snake, it turns and twice itself not letting the water runs inside. The hose is 5/8 diameter and 75 feet lenght. It...Read more
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